Problem

Entelegen had had their website for a number of years and over that time more and more content had been added, making it unwieldy.

Ian Hendry of Entelgen knew that it would be a huge undertaking to revamp the existing site and, as it was difficult to update anyway, decided to look for a new content-management package.

Solution

After looking at the different products available in the range, Ian decided that IRUN's WebBuildPRO Plus package would suit Entelegen’s needs.

The Plus package includes up to 100 web pages, 5 email addresses and a full set of management tools, which allows the client to update the site anytime, anywhere, with no special skills required.

All the IRUN packages are 100% internet based so there is no software to load or update. Hosting and technical support are also included.

Result

Entelegen has two parts to its business which they wanted the new website to focus on. The first was to offer basic level information to prospects of outsourced bespoke sales services and provide them with a means of contacting Entelegen for a more detailed discussion.

The second area relates to the Salesnet customer relationship management (CRM) package they provide to clients. Salesnet was recently acquired by Right Now Technologies, who took down the Salesnet site which had given users lots of useful support information. Ian therefore felt that Entelegen needed a way of supply this information itself.

Ian built a site quickly and easily which satisfies all their requirements. In addition to providing information on the services Entelegen offers, the site links directly to Salesnet, therefore enabling the sales team to track efficiently enquiries from prospects.

There is also a Salesnet Support and Assistance area which users can be directed to when they have a query and download information as required. This means that Entelegen is not continually sending out the same information to users, therefore saving time and money.